What Information Do We Collect About You?
Website usage information is collected using cookies. If you contact us via email or phone, we will store your contact details but only for purposes of replying to such communication.
How Will We Use the Information we Collect About You?
If you fill out our contact form, we will store your details for the purpose of responding to your query and only for as long as reasonably required to complete such communication.
26 Marketing will not share your personal information with any other companies.
Access to Your Information and Correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org stating your name and preferred method of contact. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing email@example.com
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies (see how to do this on the following websites: www.aboutcookies.org or www.allaboutcookies.org).
Google Analytics and server logs
Google Analytics is a service we use that creates a specific type of cookie that helps us understand how our website is being used in order to improve the user experience.
Additionally, our web servers create logs that help us understand how the website is being used and performing and help us diagnose any problems. These logs may record your IP address, but this is an essential technical requirement for us to be able to offer the website service.
In both such cases, all user data is anonymous, and logs are only retained as long as is needed for reasonably diagnosis and accountability.
In order to supply the intended level of service and functionality of our websites, we may sometimes create backup files which may include server logs. With certain activations, it may occasionally be necessary to store your personal data slightly longer, e.g. in a backup file. This will only be done where absolutely necessary e.g. a third-party service has failed and the activation cannot be completed as intended. When the service is restored, such backups are processed and any personal data and the backup itself is deleted.
Social Sharing Buttons
We use ‘social sharing buttons’ on some of our web pages to allow our visitors to share or bookmark those pages. If you are logged into to some of these services they may collect information about the pages of our website you visit even if you don’t click these buttons. You should check the privacy policies of each of these third-party services to see how they may use your information and how to control any of your personal data that they may collect:
How to Contact Us
By email to: firstname.lastname@example.org
Or write to: 20 Lansdown Heights, Bath BA1 5AE